Refund Policy

The 7-day money-back guarantee

Your first payment for ListingLoom — monthly or annual — is covered by a 7-day money-back guarantee, once per person, with one clear condition: you must have generated 25 listings or fewer.

• Within 7 days of your first payment, if you've generated 25 listings or fewer, request a full refund right from your account page — no questions asked, straight back to your PayPal.
• Once you've generated more than 25 listings, the money-back guarantee no longer applies — by then you've had a full trial of what ListingLoom does. You can still cancel anytime, so your plan isn't charged again after the current period.

After the first 7 days

Renewal payments aren't automatically refundable — instead, cancel anytime (account page or PayPal) and your subscription simply runs to the end of the period you've paid for, then never charges again. If you believe a renewal charged you in error (for example, you cancelled before the renewal date), email us and we'll make it right.

How refunds are paid

Refunds go back through PayPal to whatever payment method you used. PayPal typically posts them within a few business days.

If we discontinue the service

If ListingLoom Pro is ever shut down, active subscribers receive a pro-rata refund of the unused portion of their period.

Contact

Refund and billing questions: hello@listingloom.app. Please include the email on your account.